State of Arizona - Flagstaff, AZ
posted 14 days ago
The Customer Experience Manager (CXM) at the Arizona Department of Economic Security is a key member of the store leadership team responsible for overseeing store standards, customer service, and operational processes. The CXM ensures a safe and efficient opening and closing of the store, coaches associates, and addresses customer service escalations. This role involves teaching and training associates on company policies, maintaining a safe working environment, and making business decisions in collaboration with other management resources.