Five Below - Stratford, CT
posted 8 days ago
The Customer Experience Manager (CEM) at Five Below plays a crucial role in enhancing customer satisfaction and driving sales. Reporting to the Store Manager, the CEM leads the front-end operations, manages cash handling, ensures store cleanliness, and trains associates to deliver exceptional customer service. The CEM is responsible for creating a positive shopping experience and fostering a culture of accountability and teamwork among staff.