Customer Experience Manager
Bayonet Plumbing•New Port Richey, FL
504d•$45,000 - $52,000
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Customer Experience Manager will oversee and enhance customer interactions within the service department, acting as a key liaison between builders, homeowners, and the customer service management team. This role focuses on increasing customer satisfaction and loyalty, managing the customer lifecycle, and ensuring effective communication and resolution of issues. The manager will also implement and improve escalation procedures and monitor various communication channels for service-related concerns.
