Customer Experience Manager
Michaels•New Port Richey, FL
494d
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About The Position
The Customer Experience Manager at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, training team members, and maintaining store recovery standards to uphold the brand's promises. The manager will also oversee customer service, assist with inventory processes, and lead in-store events, all while promoting a positive and respectful environment.
