CUSTOMER EXPERIENCE MANAGER
The Home Depot•Egg Harbor Township, NJ
493d
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About The Position
The Customer Experience Manager is responsible for overseeing and enhancing the overall customer journey, ensuring that all interactions with the company are positive and meet customer expectations. This role involves analyzing customer feedback, implementing strategies to improve service quality, and collaborating with various departments to create a seamless experience for customers. The manager will lead a team dedicated to customer service excellence and will be instrumental in driving customer satisfaction and loyalty.
