Five Below - Downers Grove, IL
posted about 2 months ago
The Customer Experience Manager (CEM) at Five Below plays a crucial role in enhancing customer satisfaction and driving sales. Reporting to the Store Manager, the CEM leads the front-end operations, ensuring a positive shopping experience for customers while managing cash operations and maintaining store cleanliness. This position emphasizes leadership, training, and accountability, aiming to create a fun and engaging atmosphere for both customers and associates.