Customer Experience Manager
The Home Depot•Lakewood, CO
440d•$47,000 - $53,000
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About The Position
The Customer Experience Manager (CXM) plays a crucial role in the store leadership team, responsible for overseeing the execution of store standards, enhancing customer service, and ensuring operational processes are followed. The CXM is tasked with coaching associates, managing customer service escalations, and performing Manager on Duty (MOD) responsibilities. This position requires effective communication of priorities, ensuring daily tasks are completed, and maintaining a safe and efficient store environment.
