Rubrik - Morrisville, NC
posted 7 days ago
The Customer Experience Manager (CEM) at Rubrik plays a crucial role in the Customer Success organization, focusing on enhancing the post-sales journey for a select group of Enterprise Accounts. This position serves as the primary point of contact for clients, advocating for their needs and ensuring they achieve their business goals through effective management of their lifecycle with Rubrik. The CEM is responsible for maximizing customer satisfaction, driving product adoption, and coordinating with various teams to deliver a seamless customer experience.