Customer Experience Manager
Five Below•Concord, NC
495d
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About The Position
The Customer Experience Manager (CEM) at Five Below plays a crucial role in enhancing customer satisfaction and driving sales. Reporting to the Store Manager, the CEM leads the front-end operations, manages cash handling, ensures store cleanliness, and trains associates to deliver exceptional customer service. The position emphasizes leadership, accountability, and a commitment to the company's values, aiming to create a fun and engaging shopping experience for customers.
