Careoregon - Salt Lake City, UT
posted 7 days ago
The Customer Experience Operations Manager at CareOregon is responsible for overseeing and managing customer experience and service operations within the organization. This role focuses on strategic oversight of contact center operations, ensuring compliance with state and federal regulations, and enhancing customer satisfaction for Medicaid and Medicare members. The manager will work closely with other operations managers and leadership to develop solutions that improve customer experience and operational efficiency.