Customer Experience Operations Manager
Amplifon•San Antonio, TX
454d•$75,000 - $80,000
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Customer Experience Operations Manager at Amplifon is responsible for overseeing the efficient operation of inbound and outbound call center activities for Miracle-Ear franchise stores. This role focuses on leveraging data and analytics to optimize performance, ensure vendor partnerships meet expectations, and maintain high standards of customer service. The position requires a strong presence at vendor locations to address issues and drive improvements, while also managing escalated customer interactions professionally.
