Customer Experience Program Lead
Meta•Burlingame, CA
494d•$116,000 - $166,000
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About The Position
The Customer Experience Program Lead at Meta is responsible for enhancing the customer experience across the Reality Labs division. This strategic role involves managing and maturing the B2C customer experience practice, enabling customer listening and Voice of Customer solutions, and driving customer-centric improvements. The lead will act as a liaison between internal and external partners, coordinating efforts and defining the strategy and vision for the customer experience program.
