Customer Experience Representative

$27,040 - $27,040/Yr

Brandsmart USA - Miami, FL

Part-time - Entry Level

Miami, FL

Rental and Leasing Services

About the position

The Customer Experience Representative is responsible for providing excellent customer service by operating the cash terminal, processing payments, and handling customer inquiries. This part-time role involves maintaining the cleanliness of the cash register area and ensuring security by detecting signs of theft or shoplifting.

Responsibilities

• Operate cash terminal and verify purchase price.
• Process customer payments.
• Handle customer inquiries.
• Clean and maintain assigned cash register and counter using basic cleaning supplies.
• Detect common signs of shoplifting, theft, and other security risks involving customers and co-workers and communicate potential problems to store management or security.

Requirements

• Any combination of education and experience equivalent to graduation from high school.
• Prior retail experience is preferred.
• Ability to read English sufficiently to read customer checks and identification.
• Basic math skills, including addition and subtraction, necessary to verify cash register functions and make change.
• Ability to grasp and lift or otherwise move goods weighing up to 20 pounds.
• Ability to stand and/or sit continuously for six to eight hour shifts.

Benefits

• Employee assistance program
• Employee purchase program with exclusive discounts
• Physical and financial well-being programs
• 401(k) plan with contribution matching
• Paid time off, including vacation days, sick days, and holidays
• Life and disability insurance
• Medical, dental and vision insurance
• Pay on Demand