The USA Exchange - Fort Campbell, KY
posted 4 months ago
As a Customer Experience Teller at the Exchange, you will play a crucial role in supporting staff with cash handling and sales operations. This position requires a driven individual with a keen attention to detail and a passion for working with numbers. Your primary responsibilities will include issuing change funds, preparing deposits, and performing various accounting and administrative tasks. Additionally, you may be tasked with issuing fishing and hunting licenses, managing layaways, and processing refunds. It is essential to adhere to strict controls, making meticulousness and the ability to focus on single tasks vital traits for the ideal candidate. You will be expected to provide exceptional customer service to both internal and external customers, ensuring that every interaction is positive and engaging. In this role, you will greet every customer warmly, making eye contact and smiling authentically. Acknowledging waiting customers promptly is crucial, as is listening to their needs and asking appropriate follow-up questions to offer suitable products. Completing transactions accurately and efficiently while engaging customers in meaningful conversation is a key aspect of the job. The Exchange is committed to your development, providing you with the necessary tools and resources to succeed. Joining the Exchange means becoming part of a team that values growth and collaboration, focusing on creating extraordinary experiences for customers while fostering a supportive work environment.