Customer Facing Supply Chain Lead

$103,000 - $130,000/Yr

Nestlé - St. Louis, MO

posted 4 months ago

Full-time - Mid Level
St. Louis, MO
Food Manufacturing

About the position

As a Customer Facing Supply Chain Lead, you will play a pivotal role within the Vet Supply Chain Team, focusing on enhancing services, driving growth, and empowering teams to leverage service as a competitive advantage for the Vet business. Your primary responsibilities will include forecasting and anticipating the needs of assigned customers, driving alignment across the Vet Supply Network to optimize service and growth, and ensuring optimal inventory levels for the assigned customer group. This position requires proactive collaboration with various stakeholders, including customers, their supply chain teams, Purina's Demand & Supply Planning, Logistics, Transportation, ORM, and the Vet Sales & Marketing team. You will be instrumental in initiatives aimed at optimizing service and productivity across the total value chain. Your analytical and collaborative skills will be essential as you work to understand customer needs and total Vet volume forecasts, while also monitoring key supply chain performance indicators such as on-time delivery, in-stock rates, fill rates, and load integrity. The ideal candidate will possess strong verbal and written communication skills, with the ability to convey insights derived from data and influence cross-functional teams to achieve business results. You will also partner with supply chain leadership on departmental projects aimed at enhancing the capabilities and capacity of the Vet Supply Network. In this role, you will lead Vet Supply Chain priorities in collaboration with Vet Sales to drive profitable growth with assigned customer groups, including major retailers like Chewy, Amazon, Petsmart, and Petco. You will consolidate overall Vet demand signals to provide recommendations on total demand forecasts for Vet Prescription Diets and Supplements. Additionally, you will work closely with external customer counterparts to identify mutually beneficial improvements within the supply chain model, plan and implement optimization projects, and ensure internal alignment and execution in achieving key Vet supply chain metrics such as case-fill rates, on-time delivery, and cost-to-serve.

Responsibilities

  • Forecast and anticipate assigned customers' needs to optimize service and growth.
  • Drive alignment across the Vet Supply Network to ensure optimal inventory levels.
  • Collaborate proactively with customers and internal teams to enhance service and productivity.
  • Analyze customer and Vet volume forecasts along with supply chain key performance indicators.
  • Partner with supply chain leadership on projects to improve Vet Supply Network capabilities.
  • Lead Vet Supply Chain priorities in collaboration with Vet Sales for profitable growth.
  • Consolidate Vet demand signals to provide recommendations on total demand forecasts.
  • Identify and implement supply chain optimization projects in coordination with multiple departments.
  • Achieve key Vet supply chain metrics through internal alignment and execution.

Requirements

  • Bachelor's degree required.
  • 5-7 years of relevant work experience in supply chain, account management, sales, or operations.

Nice-to-haves

  • Development of business solutions utilizing a variety of technological tools (Business Objects, SAP Reporting, Power Business Intelligence) is preferred.
  • Problem solving, data interpreting abilities, and analytical skills are preferred.
  • PowerBI and project management experience is preferred.
  • Advanced competency with Business Objects, SAP, Trade Management Tool (TMT/Osprey), and Microsoft Office Tools is preferred.

Benefits

  • 401k with Company match
  • Healthcare coverage
  • Performance-based incentives
  • Broad range of other benefits
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