Customer Manager Associate

Acosta Group - Queens Village, NY

Full-time - Entry Level

Queens Village, NY

About the position

The Associate Customer Manager will be responsible for managing relationships with store managers and personnel in a designated territory to achieve sales objectives. This role focuses on sales coverage, merchandising, and promotional activities to drive incremental sales volume at assigned stores. The position requires effective communication and collaboration with various stakeholders, including distributors and retail management.

Responsibilities

• Sells promotional programs for displays at independent natural retailers purchasing from distributors, such as UNFI and/or Kehe.
• Sells incremental quantities for display and TPR based on OI programs through the distributors.
• Develops relationships with store managers and buyers through impeccable communication and follow through.
• Obtains distribution and placement of client new items at independent natural retailers through distributors such as UNFI and/or Kehe.
• Identifies and corrects voids.
• Merchandises manufacturer's products to obtain best possible shelf placement.
• Attends retailer resets when requested.
• Completes audits and pricing surveys in stores as requested.
• Communicates competitive and market activity to management.
• Utilizes supplied technology to report on results.
• Sets and reviews performance against objectives with Sales Manager.

Requirements

• Bachelor of Arts Degree or equivalent work experience
• Sales experience, natural industry preferred
• Strong interpersonal, organizational and sales skills with the ability to work effectively with team members, peers, management and external customer contacts.
• Home space to store samples that are readily accessible and securely stored.
• Basic Office (Outlook, Excel) functionality comprehension required and proficient in managing Outlook e-mail and calendar, as well as excel basic workbooks.
• Must have a valid driver's license, proof of current auto insurance and be able to drive a car for extended periods of time.
• Physically able to perform the essential functions of the job; crawl and/or climb, stand (up to 33%), frequently pull, bend and/or stop, kneel, push, walk (33-66%), continuously use hands and/or legs for repetitive motion, lift - up to 10 lbs. (sedentary level), 11-25 lbs. (light level), greater than 25 lbs. (medium work level) (up to 75%).

Benefits

• Medical, dental and vision insurance
• Company-paid life insurance, short-term and long-term disability
• 401k program
• Generous Paid Time Off (PTO) program