Iclasspro - Longview, TX
posted 22 days ago
The Customer Onboarding Representative at iClassPro is responsible for coaching new users on the company's software, providing consultancy to new software users, and working on retention initiatives for existing clients. This role involves conducting webinars for training new and existing clients, ensuring a smooth transition for customers upgrading from Signature to Premium software. The representative plays a crucial role in enhancing customer satisfaction and engagement with the software.