Customer Operations - Billing Specialist
Trimble Mobile Solutions•Eden Prairie, MN
475d•Remote
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About The Position
As a Senior Billing & Invoicing Specialist at Trimble Transportation, you will play a crucial role in managing customer inquiries related to billing issues. This position involves de-escalation, investigation, and resolution of customer concerns, ensuring effective communication through various channels. You will collaborate with internal teams to address root causes of issues and contribute to process improvements, all while leveraging your expertise to foster continuous improvement within the organization.
