Astec Industries - Chattanooga, TN
posted 3 months ago
At Astec- Manufacturers Rd, formerly known as Roadtec, our mission is to design, build, and capitalize on the most innovative solutions and products for the industries and customers we serve globally. Our employees thrive in a safe and team-oriented work environment where they are empowered to make suggestions for operational and sustainability enhancements. With safety as our first core value, we take pride in developing talent and invest in training, protective equipment, and technology for continuous improvement. If you share our dedication to advancement and quality services, we'd love to have you join us! As a Customer Operations Specialist at Astec, your main role is to accurately determine customer parts requirements, generate pricing quotes, effectively communicate the information to customers, and efficiently process orders through our internal systems. Collaborating with engineering associates and adhering to established Astec guidelines, you will play a crucial part in ensuring customer satisfaction. Additionally, you will be responsible for conducting necessary research and coordinating with various departments including Engineering, Service, Controls, Sales, Shipping, and Manufacturing as needed.