Customer Operations Team Leader
IKEA•New Haven, CT
455d•$48,152 - $68,640
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About The Position
As a Customer Operations Team Leader at IKEA, you will enhance customer satisfaction by optimizing the shopping experience. This role involves leading and coaching retail floor co-workers, overseeing daily operations in various customer service areas, and ensuring a consistent and efficient customer experience. You will also be responsible for recruiting, training, and developing team members while monitoring performance and addressing customer concerns.
