Customer Program Manager - PC (NS-64000161)

Cirrus Logic - Austin, TX

Full-time - Senior

Hybrid - Austin, TX

Computer and Electronic Product Manufacturing

About the position

Cirrus Logic is seeking a Customer Program Manager responsible for managing the deliverables and executing all our PC customer designs and partnership programs with SoC (System on Chip) providers. The role involves implementing a robust and comprehensive process to track all customer and SoC-partner programs/designs, including objectives, schedules, key milestones and checkpoints, risks, and issues. The Customer Program Manager will lead cross-functional teams to ensure alignment and successful delivery of projects across customer, sales, marketing & engineering, and drive continuous improvement initiatives to enhance program management processes and methodologies.

Responsibilities

• Implement a robust and comprehensive process to track all customer and SoC-partner programs/designs, including objectives, schedules, key milestones and checkpoints, risks, and issues
• Lead cross-functional teams to ensure alignment and successful delivery of projects across customer, sales, marketing & engineering
• Drive continuous improvement initiatives to enhance program management processes and methodologies
• Ensure the right training, workshops, communications, and other enabling activities are optimized and tailored to customer needs
• Communicate internal schedules/delivery plans and updates to sales & marketing organization
• Identify and mitigate risks to ensure project success
• Drive execution and communication of all PC related programs across the product lifecycle
• Build a broad and deep network across accounts to ensure open lines of communication and foster collaboration
• Triangulate with counterparts in Sales and business segment teams, and address issues proactively
• Identify and drive opportunities to partner more closely with customers/partners in support of mutual objectives such as co-design, co-validation, or new and different working models

Requirements

• Bachelor's degree in Electrical Engineering or an equivalent field
• 8+ years of relevant industry experience in PC or Server Markets, including a foundation in engineering and/or program management and at least 5 years leading large and complex programs
• PMP certification
• Proven ability to deliver products successfully within a cross-discipline and cross-geography working model
• Program management experience with ability to manage schedules, project risks, customer communication, requirements tracking, conflict resolution, and escalation management
• Must be able to communicate efficiently and effectively with internal and external stakeholders at all levels of the organization
• Experience leading cross-functional teams and delivering quality products at scale
• Solid understanding of PC market, PC technologies and architectures including Audio, Power, Haptics, and other mixed signal related products
• Excellent verbal and written communication skills

Nice-to-haves

• Master's in Electrical Engineering or an equivalent field + 5 years of relevant experience
• Experience with PC and/or server development products and technologies
• Experience in relevant areas such as validation, BIOS/FW development, Windows driver development
• Mandarin speaking would be beneficial