Customer Resolutions Specialist (Remote)
First American Financial•Grove City, OH
391d•Remote
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Customer Resolutions Specialist is responsible for providing high-level customer service by researching and resolving customer escalations through various communication channels. This role focuses on assessing customer complaints, troubleshooting issues, and ensuring thorough documentation of escalations while maintaining compliance with company guidelines. The position does not involve direct account management but requires effective communication and problem-solving skills to address customer needs and enhance satisfaction.
