Customer Sales and Service Representative

$48,393 - $62,000/Yr

Unclassified - Dallas, TX

Full-time - Entry Level

Dallas, TX

About the position

The Customer Sales and Service Representative role is focused on providing exceptional customer service and sales support to enhance revenue growth and customer satisfaction. The position involves managing leads, engaging with clients, and closing deals while receiving comprehensive training in various business areas, including sales strategies and customer relations.

Responsibilities

• Develop new customer accounts to increase revenue.
• Work directly with customers to discuss and support their needs.
• Conduct client visits with new and existing customers.
• Educate and engage with clients.
• Create and submit sales reports.
• Utilize technology like Salesforce for customer service and sales presentations.
• Evaluate each client's needs and negotiate successful deals.
• Work directly with the management team on individual training and development.
• Increase customer satisfaction.
• Assist in training or mentoring of associates.

Requirements

• Outstanding interpersonal and communication skills.
• Self-confidence and active listening abilities.
• Experience in customer service, retail, restaurant, or hospitality is preferred.
• Team-oriented with negotiation skills.
• Patience and leadership experience.
• Closing skills.

Benefits

• Flexible schedule
• Health insurance
• On-the-job training
• Professional development assistance