Customer Sales Representative

$24,960 - $24,960/Yr

Richards Resolution - Kyle, TX

Full-time - Entry Level

Kyle, TX

About the position

As a Customer Sales Support Representative at Richards Resolutions, you will play a crucial role in enrolling new customers for our innovative products and services. This position focuses on providing exceptional customer service, ensuring a smooth enrollment process, and addressing customer needs effectively. You will be the friendly face of our company, dedicated to enhancing customer satisfaction and contributing to the company's growth.

Responsibilities

• Facilitate the process of signing up customers for new products and services, ensuring a seamless experience.
• Gain a thorough understanding of our offerings to provide accurate information and assist customers effectively.
• Identify customer needs and recommend appropriate solutions to enhance their experience with our products.
• Address and resolve customer concerns during the enrollment process to maintain high satisfaction levels.
• Maintain accurate records of customer interactions and enrollments using our CRM system.
• Work with team members to improve processes and contribute to overall success.

Requirements

• Prior experience in customer service, sales, or a related field is a plus but not required.
• Strong verbal and written communication skills with the ability to build rapport with customers.
• A genuine desire to help others and deliver outstanding service.
• Detail-oriented with the ability to handle multiple tasks efficiently.
• Comfortable using CRM software and other digital tools.

Benefits

• Flexible schedule
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Retirement plan