Customer Service Account Manager (Licensed-Entry Level) - Personal Lines

Assured Partners of Florida

Full-time - Entry Level

Remote

About the position

The Customer Service Account Manager (Licensed-Entry Level) position at Assured Partners of Florida is focused on providing exceptional risk management solutions within the Personal Lines department. This role involves supporting a growing client base by managing client inquiries and ensuring high-quality service delivery. The position is remote for candidates with the appropriate licenses, and it offers a base salary along with monthly bonus potential.

Responsibilities

• Answer 20-30 calls per day from existing clients, mortgage brokers, realtors, and other referral sources.
• Provide client service through electronic, telephone, and in-person interactions.
• Utilize Agency Management software to manage client accounts effectively.
• Assist clients in making informed decisions regarding their insurance needs.

Requirements

• 440, 220, or 2044 Florida Insurance License required; no other licenses will be considered.
• 2-5 years of experience in Florida Personal Lines insurance in a broker setting.
• Proficient in Microsoft Office or similar software.
• Strong written and verbal communication skills.
• Problem-solving skills and ability to learn new systems quickly.

Nice-to-haves

• Experience with Excess & Surplus (E & S) Lines in personal lines insurance.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid holidays
• Vision insurance
• Health savings account
• Pet benefits & discounts
• Access to Employee-led Resource Groups (ERGs)