Customer Service / Accounts Payable Associate

$37,440 - $41,600/Yr

Shade Tree Greetings - Rochester, NY

Full-time - Entry Level

Rochester, NY

Printing and Related Support Activities

About the position

Shade Tree Greetings is seeking a full-time Customer Service / Accounts Payable Associate to join their team in Rochester, NY. This role primarily focuses on processing customer orders, managing communications, and handling vendor bills, contributing to the efficient operation of the customer service department in a small greeting card manufacturing company.

Responsibilities

• Process incoming orders from various sources into the accounting system.
• Answer incoming phone calls from sales representatives and customers.
• Manage email correspondence from customers and sales representatives.
• Input vendor bills and file them accordingly.
• Participate in various product enhancement projects.

Requirements

• Previous experience in a similar role preferred but not required.
• Experience with computers and database systems, preferably QuickBooks.
• Proficiency in Microsoft Excel, Word, and Outlook or similar email programs.
• Strong problem-solving skills.
• Attention to detail for quality control purposes.
• Effective time management skills.

Nice-to-haves

• Strong organizational skills.
• Ability to multitask and work efficiently under tight deadlines.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• On-the-job training