Customer Service/Admin

$49,920 - $49,920/Yr

AppleOne - Fallbrook, CA

Full-time

Fallbrook, CA

Administrative and Support Services

About the position

The position is a Temp to Hire role based in Temecula, CA, offering up to $24 per hour depending on experience. The ideal candidate will serve as the first point of contact for clients, playing a crucial role in ensuring smooth office operations. This role requires a combination of customer service expertise, administrative skills, and accounting knowledge to maintain financial records and assist with various accounting tasks.

Responsibilities

• Provide outstanding customer service by responding to client inquiries via phone, email, and in-person.
• Maintain accurate records of client interactions and transactions.
• Perform general office administration duties, including scheduling appointments, managing files, and coordinating office supplies.
• Assist with accounts payable and receivable, including invoice processing, payment tracking, and financial record maintenance.
• Prepare and reconcile financial statements, reports, and budgets as needed.
• Support the accounting team with month-end and year-end closing processes.
• Maintain confidentiality of sensitive information and ensure compliance with company policies.
• Collaborate with team members to streamline office processes and improve service delivery.

Requirements

• Bachelor's degree in Business Administration, Accounting, or a related field preferred.
• Minimum of 2 years of experience in customer service and office administration, with a focus on accounting preferred.
• Proficiency in accounting software (e.g., QuickBooks, Sage, or similar) and Microsoft Office Suite.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Attention to detail and accuracy in financial reporting and documentation.
• Ability to work independently as well as part of a team in a fast-paced environment.

Benefits

• Major medical, dental, vision insurance for temporary assignments lasting 13 weeks or longer.
• 401k plan and any statutory sick pay where required.