Customer Service Advisor (CSA)

$41,600 - $41,600/Yr

Cwp Asset Corporation - Sugar Land, TX

Full-time

Onsite - Sugar Land, TX

Repair and Maintenance

About the position

The Customer Service Advisor (CSA) role at CWP Asset Corp focuses on delivering exceptional customer service while promoting and selling services to customers. The position requires a proactive approach to customer interactions, ensuring a positive experience and meeting sales goals.

Responsibilities

• Promptly acknowledge customers and set the tone for a superior experience
• Present options and suggest services based on customers' expressed needs
• Consistently exceed sales goals and performance standards
• Provide world-class customer service
• Educate customers on the benefits of the Ultimate Wash Club (UWC)
• Properly invoice customers based on the services performed
• Accurately process service tickets and balance cash drawers at the completion of each shift

Requirements

• Outstanding customer service skills and ability to problem solve
• Outgoing and energetic personality with a track record of exceeding goals
• Suggestion selling skills with the ability to educate customers
• Excellent communication skills (listening, verbal, & written)
• Ability to work a flexible schedule with long hours on your feet in a fast-paced environment
• Prior experience in sales, retail, convenience stores, hospitality, military service, call centers, dealerships, banks, and customer service

Benefits

• Average earnings of $20 per hour with a mix of base and commissions