Customer Service Agent Bilingual

$24,960 - $41,600/Yr

Amtex Auto Insurance - Fort Worth, TX

Part-time - Entry Level

Fort Worth, TX

Insurance Carriers and Related Activities

About the position

The Customer Service Agent position is a full-time role based in Fort Worth, TX, designed for individuals who are bilingual and possess good customer service skills. The role offers on-the-job training and the potential for career growth, with opportunities to earn commissions in addition to hourly pay.

Responsibilities

• Provide excellent customer service to clients in both English and Spanish.
• Assist customers with inquiries and resolve issues effectively.
• Work collaboratively as part of a team to meet service goals.
• Participate in on-the-job training to enhance skills and knowledge.
• Adapt to a rotating weekend schedule as needed.

Requirements

• Bilingual in English and Spanish.
• Good customer service skills.
• Ability to work in a team environment.

Nice-to-haves

• Previous customer service experience (not required as training is provided).

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• On-the-job training