Customer Service Agent - GJT

$29,994 - $29,994/Yr

Skywest Airlines - Grand Junction, CO

Full-time - Entry Level

Grand Junction, CO

Air Transportation

About the position

SkyWest is seeking entry-level Customer Service Agents to provide excellent front-line service to passengers in a fast-paced environment. This role offers a unique opportunity to learn various aspects of the airline operation while working with a diverse range of customers. The position includes robust training, shift trade flexibility, and potential for career advancement within the company.

Responsibilities

• Greet passengers and issue tickets.
• Provide seat assignments and check baggage.
• Board flights and assist customers who arrive without their luggage.
• Re-book passengers in a prompt and friendly manner.
• Assist special needs passengers and resolve customer complaints.
• Communicate clearly with ground personnel and flight crews.
• Calmly handle situations such as cancelled and delayed flights.
• Perform other duties as assigned.

Requirements

• Must be at least 18 years old.
• Possess a valid unrestricted state-issued driver's license.
• Have a High School Diploma or GED.
• Pass a pre-placement background check and drug screen.
• Legally authorized to work in the United States for any employer without sponsorship.
• Ability to lift 50 lbs. with or without reasonable accommodation.
• Willing to work mornings, nights, weekends, and holidays.

Benefits

• 401(k) match
• Performance Rewards and Profit Sharing
• Worldwide flight benefits for you and your family with one or more of our major airline partners