Customer Service Agent
Southwest Airlines•Dulles, VA
417d•$39,645 - $39,645
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About The Position
The Customer Service Agent at Southwest Airlines plays a crucial role in providing friendly and reliable service to customers at the airport. This position involves interacting with customers at various points of their travel experience, including ticketing, baggage service, and boarding. The agent is responsible for ensuring a positive travel experience by addressing customer needs, resolving issues, and maintaining a hospitable environment. The role requires multitasking in a dynamic setting and is part of a collective bargaining agreement, with shifts assigned based on seniority.
