Customer Service Analyst
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About The Position
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. The Customer Service Representative for the Channel and Retail Business at 3M India will own relationships with Channel Partners by understanding, anticipating, identifying and delivering their service needs and continuously improving the same. This role will be a single point of contact (SPOC) in 3M India for all service needs related to orders, complaints, and other needs, responsible for achieving high levels of customer satisfaction and driving continuous improvement in service levels.
