Customer Service and Sales Associate (PT) - Uncapped Bonuses

$31,200 - $31,200/Yr

Cookies by Design Naperville - Naperville, IL

Part-time - Entry Level

Naperville, IL

About the position

The Customer Service and Sales Associate position at Cookies by Design Naperville is a part-time role focused on providing exceptional customer service through phone and internet orders. The associate will handle customer care issues and work towards sales goals, including upselling products. This role requires multitasking in a busy call center environment and offers training onsite.

Responsibilities

• Take inbound phone and internet orders.
• Handle customer care issues.
• Provide excellent customer service over the phone.
• Meet sales goals and upsell products to customers.
• Multitask in a busy call center environment.

Requirements

• Great customer service skills.
• Basic computer skills.
• Ability to work in a call center environment.
• Comfortable with sales goals and upselling.

Benefits

• Employee discount