Customer Service and Sales Associate

$34,320 - $34,320/Yr

The Hertz Corporation - Lihue, HI

Full-time - Entry Level

Lihue, HI

5,001-10,000 employees

Rental and Leasing Services

About the position

The Customer Service and Sales Associate is responsible for consulting with customers regarding their Hertz rental needs. The role focuses on maximizing revenue opportunities by actively promoting products and services while providing exceptional customer service. The associate must effectively overcome customer objections and ensure a high level of customer satisfaction.

Responsibilities

• Consult with customers on their Hertz rental needs.
• Maximize revenue opportunities by offering products and services.
• Overcome customer objections to ensure satisfaction.
• Provide world-class customer service and sales support.
• Build relationships with customers to enhance service delivery.

Requirements

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Strong multitasking abilities.
• Capability to upsell products and services.
• High level of ownership, accountability, and initiative.

Nice-to-haves

• Experience in customer service or sales roles.
• Familiarity with rental car industry.

Benefits

• Up to 40% off the base rate of any standard Hertz rental.
• Medical, Dental & Vision plan options.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more.