Customer Service and Sales Associate

$35,880 - $35,880/Yr

The Hertz Corporation - White Plains, NY

Full-time

White Plains, NY

5,001-10,000 employees

Rental and Leasing Services

About the position

The Customer Service and Sales Associate is responsible for consulting with customers regarding their Hertz rental experience. The role focuses on maximizing revenue opportunities by actively promoting products and services while providing exceptional customer service. The associate must effectively handle customer objections and ensure a high level of satisfaction throughout the rental process.

Responsibilities

• Consult with customers on their Hertz rental needs.
• Maximize revenue opportunities by offering products and services.
• Overcome customer objections to enhance sales.
• Provide world-class customer service and sales support.
• Build relationships with customers to foster loyalty.
• Demonstrate strong multitasking abilities.

Requirements

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Strong multitasking skills.
• Ability to upsell products and overcome objections.
• High level of ownership, accountability, and initiative.

Benefits

• Up to 40% off the base rate of any standard Hertz rental.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees & family.
• Educational Reimbursement & Discounts.
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
• Perks & Discounts - Theme Park Tickets, Gym Discounts & more.