Customer Service and Sales Representative (Weekly Pay + Commission)

About the position

The Customer Service and Sales Representative role at Monstera Talent in Orlando, FL, is designed for vibrant and outgoing individuals who are passionate about retail and customer service. This full-time position offers a base pay plus uncapped commission, providing an exciting opportunity to engage with customers and enhance their shopping experience while achieving sales targets. The role emphasizes ongoing training and professional development in a fun and supportive environment.

Responsibilities

• Greet customers warmly and assist with their questions.
• Provide expert guidance and product recommendations to customers.
• Process transactions accurately and quickly using POS systems.
• Keep the sales area organized and visually appealing.
• Exceed sales targets and celebrate achievements.
• Build relationships to turn one-time shoppers into loyal customers.
• Assist with merchandising displays and promotional setups.
• Stay updated on product features, promotions, and company guidelines.
• Collaborate with team members to achieve goals and support each other.
• Ensure customers leave happy and satisfied with their experience.
• Maintain a polished and professional appearance.

Requirements

• Strong people skills and a customer-focused attitude.
• Creative, outgoing personality with a can-do spirit.
• Prior customer service experience (retail or call center is a bonus).
• Warehouse experience is a plus but not essential.

Nice-to-haves

• Experience in event planning.
• No prior experience needed.

Benefits

• Flexible schedule
• On-the-job training
• Professional development assistance