Customer Service and Sales Representative

$42,000 - $54,000/Yr

Telecommunications Sales Firm - Oak Ridge, FL

Part-time - Entry Level

Oak Ridge, FL

About the position

The Customer Service and Sales Representative role is essential for interfacing directly with clients as part of a leading business consultancy in Orlando. This position focuses on supporting Verizon's 5G and wireless product and service rollout by crafting personalized sales and communication strategies. The representative will engage with customers, resolve queries, and facilitate sales, contributing to the overall success of the product rollout.

Responsibilities

• Engaging with current and potential Verizon customers, offering insights, resolving queries, and facilitating sales.
• Conducting engaging product presentations, tailoring solutions based on client needs.
• Nurturing client relationships for upselling opportunities and referrals.
• Providing comprehensive wireless product information and support.
• Addressing customer inquiries with professionalism and confidence, documenting interactions, and escalating issues as needed.

Requirements

• Experience in customer service, sales, or client-focused roles.
• Proactive, 'can-do' attitude towards challenges.
• Strong organizational and time management skills.
• Ability to work effectively in a team or independently.

Nice-to-haves

• Values continuous personal and professional growth.
• Seeks a diverse, inclusive workplace that invests in its team.
• Prioritizes integrity, authenticity, and honesty in all interactions.

Benefits

• Competitive salary ranging from $42,000 to $54,000 per year.
• Opportunities for personal and professional growth.