Smartstop Self Storage - Sterling Heights, MI
posted 5 months ago
SmartStop Self Storage is seeking a motivated and energetic individual for the position of Assistant Store Manager (ASM) in Sterling Heights, MI. This entry-level role combines customer service and management responsibilities, providing a unique opportunity to work in a dynamic environment that offers both indoor and outdoor tasks. The ASM will be responsible for the daily operations of our self-storage facilities, which includes managing customer relations, overseeing sales, performing office duties, and handling basic maintenance tasks. The ideal candidate will possess excellent customer service skills, critical thinking abilities, and a sales-oriented mindset. This position requires travel to various locations within the district, including Warren, Sterling Heights, and Troy, for coverage as needed, with mileage reimbursement provided. In this role, you will engage with customers to facilitate the rental of storage units, prepare rental agreements, and consult on merchandise and protection plans. You will also handle financial transactions, banking activities, and collections, ensuring a smooth operational flow. Maintaining a clean and appealing environment for our customers is essential, as is having a thorough understanding of all products and services offered. The position is designed for individuals who thrive in a fast-paced environment and are looking for a career with growth potential in a company that values diversity and flexibility in scheduling.