Customer Service/Assistant Property Manager

$38,480 - $38,480/Yr

West Coast Self-Storage - Tacoma, WA

Full-time - Entry Level

Tacoma, WA

About the position

The Customer Service Associate/Assistant Property Manager at West Coast Self-Storage is responsible for providing exceptional customer service, managing leasing processes, and maintaining property standards. This full-time role offers opportunities for growth within the company and includes a competitive salary with bonus potential.

Responsibilities

• Show available units and guide customers through the leasing process
• Meet retail sales and occupancy objectives
• Provide exceptional customer service including assessing customers' storage needs (in person, phone, and web inquiries)
• Manage, audit, and balance cash drawer and petty cash
• Perform general office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
• Maintain property to West Coast's Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
• Complete other duties assigned by leadership

Requirements

• Valid driver's license and reliable transportation
• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently to complete team and company objectives
• Basic computer skills and working knowledge of MS Office products (Excel, Word, Outlook)

Benefits

• $18.50/hr plus MONTHLY & QUARTERLY BONUS potential
• Mileage reimbursement
• Phone stipend
• Medical, Dental, Vision insurance
• Flexible Spending Account (FSA)
• $10,000 Employer Sponsored Life Insurance
• Paid Sick and Vacation
• 401(k)/Roth with matching funds
• Annual Profit Sharing
• Employee Discount
• Referral Program
• On the Job Training
• Promotion opportunities!