Customer Service/Assistant Property Manager

$36,400 - $36,400/Yr

West Coast Self-Storage - Spokane, WA

Full-time - Entry Level

Spokane, WA

About the position

The Customer Service Associate/Assistant Property Manager position at West Coast Self-Storage in Spokane, WA, is a full-time role focused on providing exceptional customer service and managing property operations. The ideal candidate will have a background in retail sales and customer service, with opportunities for growth within the company. Responsibilities include guiding customers through the leasing process, managing cash, and maintaining property standards.

Responsibilities

• Show available units and guide customers through the leasing process
• Meet retail sales and occupancy objectives
• Provide exceptional customer service including assessing customers' storage needs
• Manage, audit and balance cash drawer and petty cash
• Perform general office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
• Maintain property to West Coast's Clean & Operational standards
• Perform other duties assigned by leadership

Requirements

• Valid driver's license and reliable transportation
• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently
• Ability to work weekends and some holidays
• Basic computer skills and working knowledge of MS Office products (Excel, Word, Outlook)

Benefits

• $17.50/hr plus MONTHLY & QUARTERLY BONUS potential
• Mileage reimbursement
• Phone stipend
• Medical, Dental, Vision insurance
• Flexible Spending Account (FSA)
• $10,000 Employer Sponsored Life Insurance
• Paid Sick and Vacation
• 401(k)/Roth with matching funds
• Annual Profit Sharing
• Employee Discount
• Referral Program
• On the Job Training
• Promotion opportunities