Customer Service Assistant (Remote)

$116,480 - $116,480/Yr

Unclassified - Miami, FL

Full-time - Entry Level

Remote - Miami, FL

About the position

The Customer Service Assistant role at First Class Cleaners is a remote position focused on providing exceptional customer service. The assistant will handle customer inquiries, assist with bookings, and maintain customer records while working in a flexible environment.

Responsibilities

• Respond to customer inquiries.
• Provide service details and pricing.
• Assist with booking appointments.
• Address complaints and issues.
• Track customer requests.
• Maintain customer records.
• Support daily customer service tasks.

Requirements

• Strong communication skills.
• Fluent in English.
• Customer service experience.
• Organized and detail-focused.
• Multitasking ability.
• Problem-solving skills.
• Able to work independently.

Benefits

• Flexible schedule.
• Remote work position.
• Competitive pay.
• Supportive team environment.
• Opportunities for advancement.
• Work with a respected brand.