Customer Service Associate - $13.75 -$15.00/hr.

$28,600 - $31,200/Yr

Alabama Title Loans - Boaz, AL

Full-time - Entry Level

Boaz, AL

Credit Intermediation and Related Activities

About the position

The Customer Service Associate position at Alabama Title Loans, Inc. is designed for individuals starting their careers who are eager to gain experience and grow professionally. This role serves as the first point of contact for customers, requiring excellent customer service skills and the ability to build lasting relationships. Associates will learn all aspects of the business and culture to effectively meet customers' financial needs while being part of a supportive team that promotes from within.

Responsibilities

• Serve as the first point of contact for customers.
• Provide excellent customer service and build long-lasting relationships.
• Learn all aspects of the business and culture to meet customer needs.
• Assist in managing a small group or team when necessary.

Requirements

• High School Diploma or equivalent.
• Must have a valid Driver's License.
• Ability to work 40 hours per week, including Saturdays.
• Satisfactory completion of pre-employment screenings.
• Reliable form of personal transportation.

Nice-to-haves

• 6 months to 1 year as a Team Lead or Assistant Manager.
• 1+ years Customer Service, Sales or Collections experience.
• Teamwork mentality developed through team sports.
• Some college or military experience.

Benefits

• Dental insurance
• Disability insurance
• Opportunities for advancement
• Paid holidays
• Paid time off
• Vision insurance