Customer Service Associate - $1375 -$15.00/hr.

$31,200 - $31,200/Yr

Alabama Title Loans - Bessemer, AL

Full-time - Entry Level

Bessemer, AL

Credit Intermediation and Related Activities

About the position

The Customer Service Associate position at Alabama Title Loans, Inc. serves as the first point of contact for customers, focusing on providing excellent customer service and building long-lasting relationships. This role is designed for individuals starting their careers, offering comprehensive training and opportunities for advancement within the company. Associates will learn all aspects of the business to effectively meet customers' financial needs while working in a supportive team environment.

Responsibilities

• Serve as the first point of contact for customers.
• Provide excellent customer service and build long-lasting relationships.
• Learn all aspects of the business and culture to meet customer needs.
• Assist in managing a small group or team when necessary.

Requirements

• High School Diploma or GED required.
• 1 year of customer service, sales, or collections experience.
• Some college education or military experience preferred.
• Basic math skills and the ability to learn quickly.
• Valid Driver's License and reliable transportation.

Nice-to-haves

• 6 months to 1 year of experience as a Team Lead or Assistant Manager.
• Teamwork mentality developed through team sports.
• Passion for customer service and winning.

Benefits

• Paid holidays
• Disability insurance
• Dental insurance
• Paid time off
• Vision insurance
• Opportunities for advancement