WHSmith North America - San Francisco, CA

posted 9 days ago

Part-time,Full-time - Entry Level
San Francisco, CA
1,001-5,000 employees

About the position

The Customer Service Associate position at WHSmith North America involves providing exceptional customer service to travelers at the San Francisco International Airport. The role focuses on creating a memorable shopping experience by showcasing locally sourced items and a variety of products, including fashion, gifts, and news. Associates are expected to work flexible shifts, including evenings and weekends, to meet the needs of the business.

Responsibilities

  • Engage with customers to enhance their shopping experience.
  • Handle cash transactions accurately and efficiently.
  • Maintain a clean and organized store environment.
  • Assist customers in finding products and answering their inquiries.
  • Work required shifts, including late-night and closing shifts.

Requirements

  • High school diploma or GED.
  • 1+ years of retail sales experience.
  • Experience in initiating conversations with customers.
  • 1+ year of cash handling experience.
  • Ability to work late night/closing shifts.

Nice-to-haves

  • Experience in a fast-paced retail environment.
  • Knowledge of local products and culture.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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