Customer Service Associate - Cambridge, MN - (Part-Time)

$29,120 - $35,360/Yr

Goodwill - Cambridge, MN

Part-time - Entry Level

Cambridge, MN

Social Assistance

About the position

This position is responsible for ensuring fast, friendly, and accurate transactions at the point of sale, while providing a positive customer experience to Goodwill customers. The Customer Service Associate plays a crucial role in stocking and maintaining merchandising standards on the sales floor, all while ensuring a clean and safe environment. The role promotes and adheres to the mission and values of Goodwill-Easter Seals, which focuses on providing job training and support to individuals facing barriers to employment. A typical day for a Customer Service Associate involves creating a high level of customer service throughout the store, ensuring that all customers feel welcomed and valued. The associate will follow established policies and procedures, executing directives in a timely manner to maintain store operations. Additionally, the role includes providing a supportive work environment that helps train and develop participants in achieving their personal and professional goals. Safety is also a key component of this position, as the associate contributes to a safe and welcoming environment for both employees and customers. Goodwill-Easter Seals Minnesota prioritizes work-life balance, offering a typical starting pay range between $14.00 - $17.00 per hour. Weekend and holiday shifts are limited, and the organization provides competitive pay, flexible hours, and a variety of benefit options, including an employee discount. The work schedule for part-time associates is typically up to 20 hours per week, with no overnight or late closing shifts, and limited holiday hours, as the store is closed on major holidays such as Easter, Independence Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year's Day.

Responsibilities

• Ensure fast, friendly, and accurate transactions at the point of sale.
• Provide a positive customer experience to all Goodwill customers.
• Stock and maintain merchandising standards on the sales floor.
• Maintain a clean and safe environment for customers and employees.
• Create a welcoming atmosphere throughout the store.
• Follow policies and procedures and execute directives in a timely manner.
• Provide a work environment to train and develop participants in achieving their goals.
• Contribute to a safe and welcoming environment.

Requirements

• 0-3 years of relevant experience.
• High school diploma or equivalent preferred.
• Ability to effectively communicate with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills and ability to prioritize tasks.
• Strong decision-making skills and attention to detail.
• Desire to provide excellent customer service.
• Ability to interact with a diverse population in a human-services setting.
• High level of initiative and self-motivation.
• Perseverance and commitment to getting the job done.
• Knowledge/expertise in working with persons with disadvantages and/or disabilities.

Benefits

• Generous paid time off (PTO) program.
• Competitive medical, dental, and vision plans.
• Employer-paid life insurance.
• 401(k) plan with employer match.
• Employee discount.
• Opportunities for career development and advancement.