Customer Service Associate (Cashier)

$33,280 - $37,440/Yr

7-Eleven - Azusa, CA

Part-time - Entry Level

Azusa, CA

Food and Beverage Retailers

About the position

The Customer Service Associate (Cashier) at 7-Eleven plays a crucial role in representing the Rebel brand by providing excellent customer service and ensuring the smooth operation of the store. This part-time position involves various responsibilities, including cash handling, maintaining store cleanliness, and assisting customers with their purchases. The CSA is expected to work efficiently and professionally, contributing to a positive shopping experience for customers.

Responsibilities

• Report to work on scheduled day at the scheduled time, neatly groomed and in approved uniform.
• Act professionally at all times, displaying a positive attitude.
• Help customers purchase products by understanding available products and promotions.
• Meet, greet, and thank customers in a friendly manner, providing excellent customer service.
• Develop customer connections by understanding frequent purchases.
• Utilize transactional equipment to efficiently process customer transactions.
• Adhere to proper cash handling procedures to prevent loss of profit.
• Maintain cleanliness and organization of the store, including restrooms and food service areas.
• Perform inventory duties and ensure proper product pricing and rotation.
• Complete all required training and attend store meetings.
• Notify management of any observed dishonesty or incidents in the store.
• Accurately record all time worked and lunch breaks.
• Assist customers with the operation of fuel pumps and other equipment as needed.
• Properly check in/close out the register after shifts.
• Assist in training new team members in the use of equipment.

Requirements

• Must be at least 18 years of age.
• High School diploma or GED preferred.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to understand and follow oral and written instructions.
• Ability to perform basic arithmetic operations.
• Ability to learn to operate a cash register and other equipment.
• Ability to learn and apply proper sanitation and safety requirements.

Nice-to-haves

• Experience in cash register operation.
• Previous customer service experience.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Vision insurance