Customer Service Associate - CUSTO040132-7087

Ollie's Bargain Outlet - Ponca City, OK

Full-time - Entry Level

Ponca City, OK

General Merchandise Retailers

About the position

The Customer Service Associate at Ollie's Bargain Outlet plays a vital role in ensuring customer satisfaction and maintaining the store's appearance. This position focuses on delivering exceptional customer service, operating the cash register accurately, and supporting store operations through merchandising and maintenance tasks.

Responsibilities

• Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
• Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Communicate customer needs to Team Leaders when necessary.
• Maintain the store appearance and complete any additional responsibilities and/or duties as assigned.

Requirements

• High School diploma or equivalent preferred
• 6 months of prior retail experience preferred
• Ability to work evenings, weekends, and holidays on a regular basis
• A positive attitude and team player who wants to engage and serve customers.

Benefits

• 20% employee discount
• Flexible Schedule
• Strong field sales career growth & talent development culture for top performers.