Customer Service Associate CUSTO041692

Ollie's Bargain Outlet - Gulfport, MS

Full-time - Entry Level

Gulfport, MS

General Merchandise Retailers

About the position

The Customer Service Associate position at Ollie's Bargain Outlet in Gulfport, MS, focuses on delivering exceptional customer service while maintaining store appearance and operations. The role emphasizes teamwork, a positive attitude, and a commitment to the company's core values, known as Ollie's Core Values. Associates are expected to engage with customers, operate registers accurately, and assist in various store tasks to enhance customer loyalty and store efficiency.

Responsibilities

• Greet and acknowledge every customer with Ollie's 'Yes I Care, Yes I Can' approach.
• Accurately and efficiently operate the register and approve refunds for other associates.
• Assist with training new Sales Associates.
• Help with receiving the truck, pricing items, and merchandising products.
• Recover the store and maintain its appearance.
• Communicate customer needs to Team Leaders when necessary.
• Complete any additional responsibilities and/or duties as assigned.

Requirements

• High School diploma or equivalent preferred.
• 6 months of prior retail experience preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Benefits

• 20% employee discount.
• Flexible Schedule.
• Strong field sales career growth & talent development culture for top performers.