Wesbanco Bank - Fairmont, WV
posted 13 days ago
The Customer Service Associate at WesBanco Bank, Inc. is responsible for providing professional and courteous support to customers through various communication channels. This remote position requires the associate to respond to and resolve inbound customer requests related to bank products and services, ensuring a high level of customer satisfaction and adherence to service levels. The role involves building and maintaining customer relationships, collaborating with other departments, and providing feedback to improve customer experiences.