Customer Service Associate - Full-Time & Part-Time

Panera Bread - West Des Moines, IA

Part-time,Full-time - Entry Level

West Des Moines, IA

Food Services and Drinking Places

About the position

As a Customer Service Associate at Panera Bread, you will be an integral part of our team, contributing to the warm and inviting atmosphere that our customers have come to expect. This position is available for both full-time and part-time roles, allowing flexibility to fit your schedule. You will be working in a casual environment where jeans are approved (as long as they are free of rips or holes), and you will receive an hourly wage plus tips, making this a rewarding opportunity both financially and personally. In this role, you will engage with customers and co-workers, fostering a sense of community and family within the Panera Bread environment. Your responsibilities will include preparing our award-winning food, which may involve sandwich making, salad preparation, and working as a barista or cashier. Each day will bring a variety of tasks, ensuring that no two days are the same. You will be expected to perform daily routine procedures that keep our bakery-cafes running smoothly and efficiently, all while maintaining a friendly and welcoming demeanor. At Panera Bread, we pride ourselves on our team-oriented culture. You will be surrounded by experienced team members who are dedicated to providing exceptional service and high-quality food. This position is perfect for individuals who thrive in a fast-paced environment and enjoy interacting with customers. If you are passionate about food and service, and want to be part of a team that values warmth and community, we encourage you to apply!

Responsibilities

• Interact with guests to provide excellent customer service.
• Prepare and serve food items, including sandwiches and salads.
• Perform daily routine procedures to maintain cleanliness and organization in the café.
• Work collaboratively with team members to ensure efficient operations.
• Handle cash and process transactions accurately.

Requirements

• Previous experience in a customer service role is preferred.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Basic math skills for handling cash and transactions.

Nice-to-haves

• Experience in food preparation or barista roles.
• Knowledge of food safety practices.

Benefits

• Hourly wage plus tips.
• Flexible scheduling for full-time and part-time positions.
• Casual work environment.